I am part of a large multi- specialty group with the majority of providers in the primary care setting and we are looking to move from block scheduling to open access scheduling. I was wondering if anyone has made this move and willing to share the steps you took. I am really interested in how you worked the backlog of patients, do you schedule patients-do you have a % of the schedule you pre-book and a % you leave open each day, how did you communicate the changes to your patients, and has the change accomplished better access for your patients, and allowed your providers to do today's work today. If you would like to communicate off-line my email is bryan.jones@nghs.com.
Thank you,
Bryan Jones