Having a comprehensive patient communication strategy can go a long way to providing your practice with more effective methods to automate meaningful use compliance programs and improve patient outcomes.
Understanding your needs and building a patient communication strategy can create efficiencies and increase revenue for your practice. Patient communication has evolved tremendously over the past five years with more advanced and customized features. Choosing the right application for your practice will go a long way in improving your patient outreach programs.
Select an application that has real-time, bi-directional capabilities such as “Seamless Two-Way Technology”™. By doing so it will allow your patient communication tool to integrate directly with your current scheduler, identify a specific patient demographic, and create an automated outreach and confirmation program that is effective, reliable, and results driven.
A Case In Point
You are a high volume OB/GYN practice and need to contact patients for their mammogram check-ups, and follow up on their results. Traditionally, staff must track which patients need to be contacted, attempt to call them several times, and then send out a follow up letter in hopes of a reply.
Why not create a more effective outreach program using “Seamless Two Way Technology”™ that will allow you to automatically identify all patients in your database that require a mammogram, and instantly contact them by voice, text, or email to remind them of their check up. Once the patient has confirmed their appointment, the result will be posted directly back to your scheduler in real time, providing your practice with the most up to date results.
“Seamless Two Way Technology”™ will also provide your practice with a comprehensive follow up program that can be automated and improve patient compliance. We will also create customized reports for any department in your practice to provide you with a detailed analysis of your outreach program.
Why Use Dated Auto-Dialer Technology?
Choosing the right patient communication tool that is flexible, effective, and affordable means your practice will be adopting the right patient communication strategy to meet your present and future needs. It will generate revenue, improve efficiency and create a more effective patient outreach strategy for your practice.